npower can go fuck themselves, no ginger should use them as a supplier, you can choose that. I was with npower and i swiched my gas supplier after i researched which company had insulted us. If you want to get in touch and air your greivences here is the place to tell them to go fuck themselves. I now tell everyone that npower are expensive and get everyone to switch i have got at least 4 people to swich. You should too.